Shipping policy

Shipping Policy

Last Updated: October 16, 2026

Thank you for shopping with APEIRON, operated by APEIRON GLOBAL GROUP LLC. We are committed to providing a reliable and transparent shipping experience.

1. Order Processing

Orders are typically processed within 2–5 business days after payment confirmation, depending on product availability and fulfillment requirements.

Processing may take longer during holidays, peak shopping seasons, or unexpected inventory delays.

Business days generally exclude weekends and applicable public holidays.

2. Shipping Destinations

APEIRON offers international shipping to selected countries and regions.

Shipping availability depends on the destination, product, and available delivery services.

Eligible shipping destinations are determined by the shipping options available at checkout.

Some products may be restricted from delivery to certain locations.

3. Estimated Delivery Time

Estimated total delivery time: Approximately 15 business days, including shipping transit.

This estimate applies to eligible destinations using available standard shipping services.

Actual delivery times may vary depending on the destination, product, shipping carrier, customs processing, and local delivery conditions. Some destinations or shipments may require additional time.

Delivery estimates are not guaranteed arrival dates unless expressly confirmed.

Customers requiring delivery by a particular date should contact us before placing an order.

4. Shipping Costs

Shipping fees are calculated and displayed at checkout before payment.

Shipping costs may vary based on the destination, product weight, dimensions, and selected shipping method.

Any available free-shipping promotions will be clearly indicated.

5. Customs, Duties and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other applicable charges.

Any import charges payable by the customer will be disclosed before purchase as required by applicable law.

If you receive an unexpected customs payment request, please contact our support team for assistance.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Tracking updates may take several days to appear, particularly during international transit or customs processing.

Orders containing multiple products may be delivered in separate packages.

7. Shipping Delays

Shipping delays may occur due to customs procedures, carrier disruptions, severe weather, high shipping volumes, or other circumstances beyond our reasonable control.

If we cannot dispatch an order within the applicable promised shipment timeframe, we will provide the delay, cancellation, and refund options required by law.

8. Lost or Missing Packages

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will investigate the shipment using available carrier and fulfillment information.

If a package is confirmed lost or cannot be delivered due to a shipping or fulfillment issue, we will provide an appropriate replacement or refund at no additional cost, in accordance with applicable law.

9. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If you discover an error, please contact us as soon as possible.

Address changes cannot be guaranteed once an order has entered fulfillment or has been dispatched.

Additional delivery costs caused by incorrect customer-provided information may be charged where permitted by applicable law.

10. Contact Us

For shipping questions, tracking assistance, or delivery concerns, please contact:

APEIRON

Operated by APEIRON GLOBAL GROUP LLC

Email: orders.apeiron@gmail.com

Website: https://apeironglobal.net/